- Chou, Tung-Hsiang, (2019) ‘Exploring relationship quality of user’s cloud service-The case study of SaaS CRM’, Journal of Organizational and End User Computing (JOEUC), Vol. 31, No. 3, pp.17-36. 【SSCI/SCI】
- Wang, C.-S., Lin, S-L., Chou, T.-H., and Li, B-Y., (2019) ‘An integrated data analytics process to optimize data governance of nonprofit organization’,Computers in Human Behavior, Vol.101, pp.495-505. 【SCI/SSCI】
- Chou, T-H., (2016) ‘The STEP2 model for designing emergency services’, Journal of Business and Economics, Vol.7, No. 3, pp.418-424.
- Chou, T-H., Lee, C.-C., and Lin, C-W., (2015) ‘Using Ontological E-Services Framework to Orchestrate E-Business Process Services’, International Journal of Enterprise Information Systems, Vol.11, No.2, pp.65-89【EI】
- Lee, C.-C., Chou, T-H., and Huang, Y-R. Huang, (2014) ‘A Study on Personality Traits and Social Media Fatigue-Example of Facebook Users’, Lecture Notes on Information Theory, Vol.2, No.3, pp.249-253【EI】
- Chou, T-H., Seng, J-L., (2012) ‘Telecommunication e-Services Orchestration Enabling Business Process Management’, Transactions on Emerging Telecommunications Technologies, Vol.23, No.7, pp.646-659 【SCI】
- Chou, T-H., (2011) ‘How to Use E-services to Construct BPM Platform for E-business’, International Journal of Digital Content Technology and its Applications. Vol. 5, No. 3, pp.320-332【EI】
- Chou, T-H., Hsu, L-L and Chen, Jason C.H., (2010) ‘The ubiquitous service-oriented design of 3G/4G mobile commerce’, International Journal of Mobile Communications, Vol. 8, No. 4, pp.451-467 【SSCI/EI】
- Chou, T-H., Seng, J-L. (2009) 'An intelligent multi-agent e-services method—An international telecommunication example', Information & Management, Vol.46, No.6, pp.342-350 【SCI/SSCI】
- Chou, T-H., and Li, Y-M., (2008) ‘Integrating E-services with a Telecommunication E-commerce using Service-Oriented Architecture’, Journal of Software, Vol.3, No.9, pp.60-67【EI】
- Chou, T-H., Seng, J-L. and Lin, B. (2008) ‘eTOM and e-services based trouble-management operations: a large scale telecom case study’, Int. J. Technology Management, Vol. 43, No. 4, pp.383–403 【SCI/SSCI】
- Chou, T-H., Vassar, J. A. and Lin, B. (2008) ‘Knowledge Management via Ontology Development in Accounting: The Case of the Profit and Loss Account’, Kybernetes, Vol. 37, No. 1-6, pp. 36-48 【SCI】
- Huang, S-M., Chou, T-H. and Seng, J-L. (2007) ‘Data Warehouse Enhancement: A Semantic Cube Model Approach’, Information Science, Vol. 177, No. 11, pp. 2238-2254【SCI】
- 王貞淑、周棟祥、林湘霖、王復中、賴正育，2018年9月，『重規劃公部門之整合式話務客服系統-以台灣中央健保署為例』，管理與系統，第xx卷，第xx期，第xx頁(已接受，出版中)【TSSCI】
- 周棟祥、黃敬庭，2016年6月，『雲端服務應用於半導體生產規劃之研究-以台灣半導體公司為例』，電子商務學報，第18卷，第1期，第1~32頁【TSSCI】
- 王貞淑、周棟祥、鍾典村，2012年4月，『以系統動態學觀點預測使用者對於廢資用品回收意願與行為』，管理與系統，第19卷，第2期，第333~354頁【TSSCI】
- 王湘媚、洪德城、范麗今、周棟祥、楊珮伶、柯得光、葉丁源、羅文亨、簡志誠、蔡劍峰，2007年4月，『ADSL 網路櫃檯服務系統設計』，電信研究雙月刊，第37卷，第二期，第185~197頁
- 黃士銘、周棟祥，2004年9月，『語意式資料倉儲系統之架構研究』，電子商務學報，第6卷，第二期，第211~250頁（2005年最佳論文獎）【TSSCI】
- 朱邦弘、王湘媚、范麗今、周棟祥、楊珮伶、葉丁源、羅文亨、簡志誠，2002年10月，『市內電話網路櫃檯服務系統設計』，電信研究雙月刊，第32卷，第三期，第1~17頁
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- Tung-Hsiang Chou and Cheng-Lin Wu, 『Using service innovation model to develop ICT application based on service science』, 2016 6th International Workshop on Computer Science and Engineering (WCSE 2016), Tokyo, Japan, June 17–19, 2016【EI】
- Tung-Hsiang Chou and Jian-hua Fu, 『Innovative business model development based on service design-A case study of Internet of Things』, The 5th International Conference on Engineering and Applied Sciences (ICEAS 2015), Hokkaido, Japan, July 20–22, 2015【EI】
- Tung-Hsiang Chou, 『Using Service Design to Manage Emergent Services』, 17th International Academic Conference, Vienna, Austria, June 21 -25, 2015
- Tung-Hsiang Chou, Wan-Ting Liu, Po-Yuan Hsieh, 『The research of continuous intention to use cloud service』, Proc. of the Second Intl. Conf. on Advances In Social Science, Management and Human Behaviour - SMHB 2014, Zurich, Switzerland, October 25-26, 2014
- Tung-Hsiang Chou, 『The service design of intelligent robot (iRobot) for entertainment』, The IEEE Signature Conference on Computers, Software & Applications (COMPSAC 2013) held in conjunction with COMPSAC-ITeS 2013: The 5TH IEEE International Workshop on IT-enabled Services, Kyoto, Japan, July 22-26, 2013【EI】
- Tung-Hsiang Chou and Wan-Ting Liu, 『Using SEE and SaaS-QUAL to explore the demand of CRM system』, International Joint Conference of Service Sciences (IJCSS2012), Shanghai, China, May 24-26, 2012
- Tung-Hsiang Chou and Che-Wei Fan, 『Using LBS to Construct an E-learning Environment』, 8th International Conference on Networked Computing and Advanced Information Management (NCM-2013), Seoul, Republic of Korea, April 24-26, 2012【EI】
- Tung-Hsiang Chou and Chi-Yuan Bai, 『Universal Design of Location-Based Services』, The 2nd International Conference on Innovations in Bio-inspired Computing and Applications (IBICA-2011), Shenzhen, China, December 16-18, 2011【EI】
- Tung-Hsiang Chou, Jau-Jiun Liao, and Chia-Fen Wu, 『A Service Development Model of Service Experience Engineering』, International Conference on Innovation and Management, Kuala Lumpur, Malaysia, July 12-15, 2011
- Tung-Hsiang Chou and Chia-Wen Lin, 『Using RDF to represent electronic service』, The 4th International Conference of Operations and Supply Chain Management and The 15th Asia Pacific Decision Sciences Institute, HongKong, Guangzhou, China, July 25-31, 2010
- Tung-Hsiang Chou, Chia-Wen Lin, Jau-Jiun Liao, 『Using E-service to construct general platform of BPM』, The 40th International Conference on Computers and Industrial Engineering (CIE40), Awaji Island (Yumebutai), Hyogo, Japan, July 26-28, 2010 【EI】
- Chen-Shu Wang and Tung-Hsiang Chou, 『Personal Computer Waste Management Process in Taiwan via System Dynamics Perspective』, 2009 International Conference on New Trends in Information and Service Science (3rd NISS), Beijing, China, June 30-July 2, 2009 【EI】
- Tung-Hsiang Chou and Yu-Min Lee, 『NGOSS-centric Framework of Telecommunication Electronic Commerce』, 2008 International Symposium on Computer Science and Computational Technology (ISCSCT 2008), Shanghai, China, December 20-22, 2008 【EI】
- Tung-Hsiang Chou, Yu-Min Lee , Ya-Hui Lee, 『Incomplete Input Inferences on Fuzzy Expert Systems』, 4th International Conference on Networked Computing and Advanced Information Management, Gyeongju, S. Korea, September 2-4, 2008, Vol. 2, pp.499 - 504 【EI】
- Tung-Hsiang Chou, I-Hui Wu, 『The concept of mobile eCommerce design based on SOA』, The 19th International Conference on Information Management, Nantou, Taiwan, May 16-17,2008
- Tung-Hsiang Chou, Cheng-Su Wang, 『The dynamic web services of 3G/Mobile ecommerce based on SOA』,The 9th International DSI Conference, Bangkok, Thailand, July 14-18, 2007
- Tung-Hsiang Chou,『Using Web Service to Realize eTOM Architecture of Trouble Management Website in Telecom Corporation』,Advanced International Conference on Telecommunications, Guadeloupe, French Caribbean,AICT'06, February 19-22, 2006 【EI】
- Tung-Hsiang Chou, Wei-Feng Tung, Sheng-Kai Lin, Jiann-Min Yang,『A Study of Constructing Knowledge Ontology of Customer’s Questions in Telecom Corporation』,The 10th APDSI Annual Meeting, Taipei, June 28-July 2, 2005
- Tung-Hsiang Chou,Chih-Cheng Chien, Ting-Yuan Yeh,『Using the Intelligence Agent on the Telecom Electronic Commerce Website』, 200409-The 2004 IEEE-WIC-ACM International Conference on Web Intelligence (WI04 Beijing) ,September 24-26,2004 【EI】
- 周棟祥、吳政霖，『探討企業使用ICT於電子商務O2O之使用意願』，2015資訊管理暨電子商務經營管理研討會，台東，2015/05/22-23
- 周棟祥、謝伯源、吳芳瑜，『以服務設計為基礎的商業服務推廣平台』，2013年第八屆中華商管科技學會年會暨學術研討會，苗栗，2013/11/22
- 楊富堯、周棟祥，『探討Web特性與基本能力指標建構之研究』，國立臺北科技大學2011商業管理研討會，台北，2011/06/10
- 周棟祥、黃敬庭，『雲端運算應用於半導體生產規劃之研究』，2011 全球商業經營管理學術研討會，高雄，2011/05/06
- 周棟祥、廖昭郡、吳嘉倫，『應用入口整合服務平台』，第21屆國際資訊管理學術研討會(ICIM)，台南，2010/05/21-2010/05/22
- 周棟祥、李詠麒、白棨元、黃柏凱，『城市文化導覽暨U化資訊整合服務平台－以eVital City為例』，第21屆國際資訊管理學術研討會(ICIM)，台南，2010/05/21-2010/05/22
- 周棟祥、王貞淑、盧彥銘，『B2B之電子化服務流程編排-以UMM與BPSS為例』，第21屆國際資訊管理學術研討會(ICIM)，台南，2010/05/21-2010/05/22
- 周棟祥、林嘉文，『如何使用資源描述框架(RDF)來描述電子化服務』，第21屆國際資訊管理學術研討會(ICIM)，台南，2010/05/21-2010/05/22
- 周棟祥、張維中，『運用EAI平台與SOA技術規劃整合性供裝網路QoS管理系統界面』，台灣網際網路研討會(TANET)，花蓮，2006/11/01-2006/11/03
- 周棟祥、張維中，『利用RSS技術進行即時知識管理之呈現-以網路部落格為例』，數位科技與創新管理國際研討會，台北，2006/04/01
- 楊建民、周棟祥、林聖凱、董惟鳳，『兩階段文件探勘類型辨識應用於客服問答配對之研究』，數位科技與創新管理國際研討會，台北，2006/04/01
- 周棟祥，『推撥技術應用於商業智慧系統之研究』，九十三年度年會暨2005ERP學術與實務研討會，台北，2005/01/15
- 周棟祥、吳怡慧，『如何將智慧型代理人運用於電子商務平台之研究』， 2004年國際資訊管理暨電子商務經營管理研討會(南華大學) ，2004/12/25
- 周棟祥，『如何利用中介資料轉換與Web Service來整合企業內異質性平台之研究』，刊於2003年第四屆產業資訊管理學術暨新興科技實務研討會，台北，2003/11/29
- 黃士銘、周棟祥，『物件導向資料倉儲系統之架構研究』，刊於2003年第十四屆國際資訊管理學術研討會，嘉義，2003/06/07-2003/06/08
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